Help, I have never hired a pest management company before! What questions should I ask?

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Choosing a pest control company can be a daunting task, especially if you are encountering a pest or rodent problem for the first time. It is important to choose a professional who will share knowledge in the identification, recommendation and treatment process. Below are questions, to help you better understand the questions to ask your pest control professional and make a decision that best serves you.

How long have you been in business?

Thomas Pest Services has been in business for over a year now. Even though we are young, pest control is in our roots. Sarah Thomas-Clark and Bill Clark who run this operation loves the pest management industry. Sarah's grandfather, Jim Thomas and father, Craig Thomas, both owned pest management companies in the Hudson Valley. Sarah has grown up in the industry and learned all facets. Bill has over five years in the industry and enjoys that everyday is different.

Are you certified?

Thomas Pest Services is certified with the New York Department of Environmental Conservation. All technicians are New York State Certified and QualityPro Certified.

Are you a member of the National Pest Management Association?

Yes.

Are you a QualityPro company?

Thomas Pest Services is proud to bear the QualityPro seal. This means Thomas Pest Services goes above and beyond to meet the QualityPro’s four key principles of Business Operations, Consumer Relations, Environmental Stewardship, and Technician Training.

What and where did you find evidence? Can you show me?

After our inspection of the home is complete. Ask your Thomas Pest Services professional to show you where they found the evidence from pests/rodents and or damage. It is your home or business and you should know what is occurring.

What type of treatment is recommended?

As each structure, individual and pest are unique. After your Thomas Pest Services professional completes their inspection they will offer you recommendations and treatment options. Our treatments vary from one time, annual, seasonal, monthly, bi-monthly, quarterly and much more.

How long will the treatment take?

Each structure and level of infestation are different. Treatments can vary from half and hour to all day. Ask your Thomas Pest Services professional for a better idea on the length of service.

Do I have to leave the home?

Depending upon the treatment, young children and/or pets, Thomas Pest Services may ask you to leave during the service for precautionary measures. Your Thomas Pest Services professional would be able to answer that for you.

How much will it cost?

As each structure, individual and pest are unique. After your Thomas Pest Services professional completes their inspection they will offer you recommendations, treatment options and pricing.

How long will it take to see results?

Depending on the target (insect or rodent) it can take days to a few weeks to see results. Ask your Thomas Pest Services professional what you should expect.

What type of warranty is offered?

Depending on the target (insect or rodent), conditions of the structure, ability to treat, frequency of service and a few other details your Thomas Pest Service professional would be able to explain whether or not the service would be warranted.

Should I call if I see more activity?

Not necessarily. With general crawling and flying insects, seeing an increase in activity is not abnormal. Our service and products have disrupted their patterns. By all means if you continue to see activity for more than two weeks, give us a call.

How frequent are follow up visits?

Depending on the service follow up visits can be daily, weekly, every two weeks or monthly. Your Thomas Pest Services professional will explain when your next service will be - that's if you need one.

Do you offer year round protection?

Yes! Some of our services are seasonal, quarterly, bi-monthly or monthly. Each service has their own inclusion of pests and coverage. After your Thomas Pest Services professional completes their inspection they will suggest the best service for your structure and individual and pest needs.

As a QualityPro company, Thomas Pest Service has taken extraordinary steps to ensure that consumers can rely on us. Thomas Pest Services is proud to the local pest management professional serving the local communities of Albany, Clifton Park, Saratoga and beyond as a QualityPro company. For more information about how we can serve you better, contact us today!


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